About Us
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at: [email protected]
Q: When will I receive my Order?
A: We need 0-2 Days to deliver the order, if the order volume is high please be patient it may get delayed for a few days. We can only do a specific number of orders per day. So please wait a few days before you message us.
Q: What if I payed for Priority Order?
A: In this case, we will prioritize your order and do it before other orders, in which case it must be done within. 2-4 hours during business hours. Please be patient as we take turns shooting all the videos. Please note that the day you placed the order is not considered the first day!
Q: How will the video be delivered?
A: We will send you the Video per Mail.
Q: I can’t find my video!
A: Kindly check your mails and spam folder, if you still can not find it, kindly contact us. We will help you out.
Q: Are the people getting exploited?
A: Of course not, we are in direct contact with the teams and talk daily. This means the payment goes directly to them and there is no other party earning money from it.